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Clare Alviola
clare.agdeppa@entourageyearbooks.com
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Can I extend our order deadline?
Published August 20th, 2025 by Clare Alviola
Yes, you can change or extend the order deadline for your books and ads. You can do so by clicking Sell from the top menu of your yearbook dashboard, then Setup LINK and Setup Online Sales / Ad Sales. You can also set a tier-pricing for your books depending on the deadline/s that you want. In Step 2 of Setup Online Sales:
Can I change the order deadline?
Published August 20th, 2025 by Clare Alviola
Yes, you can change the order deadline for your books and ads. You can do so by clicking Sell from the top menu of your yearbook dashboard, then Setup LINK and Setup Online Sales / Ad Sales. You can also set a tier-pricing for your books depending on the deadline that you want.
Can I offer coupon codes to parents?
Published August 20th, 2025 by Clare Alviola
Yes! You can create LINK coupons for ads and yearbook purchases. In your main yearbook dashboard, click the SELL tab and select Link Coupons. From there, you can choose the product type and the kind of discount that you'd like to offer with the coupons.
Can parents order more than 1 book?
Published August 20th, 2025 by Clare Alviola
Yes, parents can order multiple books from the school's online store. These can either be for the same student or for multiple students. If a parent wants to order multiple books for the same student, they can simply update the quantity of the book in the cart. For multiple students, after placing an order for one child, click Continue Shopping to c
Can I view who bought multiple books?
Published August 20th, 2025 by Clare Alviola
Yes, you can do so by tracking your yearbook sales. In your yearbook dashboard, click Sell from the top menu, then select Manage Yearbook Sales, and finally Track Yearbook Sales. It will provide you with a list of all the people who have ordered the yearbooks, as well as download a copy of this list by clicking the Download button.
Can I add my cover to the online store?
Published August 20th, 2025 by Clare Alviola
Yes, you can do this during the online sales setup. From your yearbook dashboard, click Sell, then select Setup LINK , complete all the steps until you reach the last step which lets you select the image that you would like to use as your default product icon. Click Save once you are done.
Can I import photos from cloud storages like Google Photos and Dropbox?
Published August 15th, 2025 by Clare Alviola
There is no option of importing photos from cloud storages like Dropbox and Google Photos. You can instead save the photos to your computer then upload them in the ad designer.
Can I customize my online store?
Published August 20th, 2025 by Clare Alviola
Yes. There are many ways you can customize your online store. For instance, you can choose whether to allow post-approval online sales, free e-yearbook add-ons, set the pricing, deadline, inventory, and the default product icon for your book. Just click Sell from the top menu of your yearbook dashboard, and select Setup LINK .
Do you offer business ads?
Published August 15th, 2025 by Clare Alviola
Yes, there are a few business ad sizes that schools can opt to include in their LINK online store Business Full Page Ad - 8.5 x 11 inches Business Half Page Ad - 8.5 x 5.5 inches Business Quarter Page Ad - 4.25 x 5.5 inches Business Eighth Page Ad - 4.25 x 2.75 inches Business Booster Ad - 3 Lines of Text Business Card Ad 2 x 3.5 inches
Can I download or save a copy of my ad to my computer?
Published August 15th, 2025 by Clare Alviola
We do not have an option to download a pdf copy or photo file of an ad that was designed in LINK, but you can save the ad preview as an image by doing the following steps: From the ad designer, click Continue & Review Right Click on the ad preview and select Open Image in New Tab Right Click again and click Save Image As Update the file name and
Will my ad print okay?
Published August 15th, 2025 by Clare Alviola
After designing your ad in LINK, you'll be asked to make sure that it looks the way you want it. You will only proceed to the payment page if you approve the contents of your ad. Aside from this, once the school's yearbook team has assigned the ad to a page and the book has been submitted for production, all pages undergo quality control checks to e
Can someone design my ad for me?
Published August 15th, 2025 by Clare Alviola
We currently do not offer ad design services directly. However, you can order multiple ads through our online store, LiNK, where you can design your ads yourself. If you need assistance with the design process, you can check out our resources and/or contact our customer support for further guidance.
What should I put on a personalized page design?
Published August 20th, 2025 by Clare Alviola
A personalized yearbook page is like your own time capsule—it should reflect your personality, memories, and the people who mattered most during the school year. You can style your name, write your favorite quote, and make a collage of your most memorable photos of the year.
Do you have templates to use for ads?
Published August 15th, 2025 by Clare Alviola
Yes, our LINK ad designer offers a wide selection of templates for different sizes. Here are some examples:
I missed the ad deadline, can I still submit a design?
Published August 15th, 2025 by Clare Alviola
No, you won't be able to create and submit your ad design because the Buy Ads option will no longer be available from your school's LINK homepage after the deadline has passed.
My ad did not save, can you recover it?
Published August 15th, 2025 by Clare Alviola
Our ad designer in LINK automatically saves every five minutes. If you'd like to retrieve your ad, go to My Started Designs when you log in to the LINK homepage.
Can I import photos from Facebook and instagram for my ads?
Published August 15th, 2025 by Clare Alviola
There is no option of importing photos from Facebook, Instagram, or cloud storages. You can instead save the photos to your computer then upload them in the ad designer.
Can I use pdf files instead of photo files for ads?
Published August 15th, 2025 by Clare Alviola
Yes, you can upload PDF files inside the ad designer and use it as part of your design or as the whole content of your ad. Just click the Insert Photos button from the left menu, click the Upload tab, and select Upload PDF. Once uploaded, click the PDFs tab and select the file you want to insert.
Can I use the photos I uploaded in the home page for my ads?
Published August 15th, 2025 by Clare Alviola
No. Photos uploaded from the school's LINK homepage cannot be used for ads. These photos can only be viewed and used inside the yearbook designer.
Can I add more than 1 personalized spread to my order?
Published August 15th, 2025 by Clare Alviola
No, you can only have one personalized spread per book.
Can I purchase more personalized pages?
Published August 19th, 2025 by Clare Alviola
No, you can only purchase one personalized spread per order/student.
Do you have templates to use for personalized pages?
Published August 19th, 2025 by Clare Alviola
Yes, there are several personalized page templates that you can choose from.
Can I order the same personalized page for multiple kids?
Published August 19th, 2025 by Clare Alviola
No, you cannot order the same personalized pages for multiple kids. If you would like to order for more than one kid, you need to create an order for each kid and design their individual personalized pages.
Can I order my yearbook now and personalize my yearbook later?
Published August 19th, 2025 by Clare Alviola
Yes! After ordering your book, you can come back to the LINK home page at a later time to design your personalized pages. Just click the Personalize Book button to start!
I missed the deadline, can I still order a personalized page?
Published August 20th, 2025 by Clare Alviola
No, unfortunately, you can no longer order and design personalized pages once the deadline has passed. The yearbook advisor typically sets a schedule to finalize the contents of the book before it gets approved for production.
Can personalized pages be added to late book orders?
Published August 19th, 2025 by Clare Alviola
No, unfortunately you can no longer add personalized pages to late book orders because all contents of the book were already finalized and approved for production.
Will my personalized page be printed in all of the yearbooks?
Published August 19th, 2025 by Clare Alviola
No, personalized pages are specific to the individual student's copy of the yearbook, unlike the main yearbook content that is printed in all of the copies.
I missed the deadline, can I still order a personalized page?
Published August 19th, 2025 by Clare Alviola
No, you can no longer order and design personalized pages when the deadline is passed. The yearbook advisor often sets a schedule to finalize the contents of the book before it gets approved for production.
Can I design my personalized page in a different software?
Published August 20th, 2025 by Clare Alviola
Yes, you can design your personalized pages using a different software as long as you follow the required size for your book. After designing your page/s, please make sure to save it as a PDF file or a photo file (.JPG or .PNG), upload and insert it in the personalized pages designer before proceeding with the check out process.
Can I reuse an ad from last year?
Published August 15th, 2025 by Clare Alviola
No. Ads from previous projects is no longer accessible to LINK users once the yearbook project is submitted for production. It may, however, be accessible to the yearbook staff if they have agreed to store last year's project in Entourage's Vault during the approval process.
Can I change the name of the ad that I created?
Published August 18th, 2025 by Clare Alviola
Yes, if you still have not submitted and paid for your ad, you can still name it. After saving the ad from the ad designer, click the Continue & Review button at the top right. In the review page, type in the name of your ad in the space under Name Your Ad. However, if you have already paid for your ad, you can no longer change it's name.
Can I order more than one ad?
Published August 14th, 2025 by Clare Alviola
Yes, you can order more than one ad through our online store, LiNK. You can design multiple ads and pay for them at the same time, or, when you are in the shopping cart, you can update the quantity of ads that you wish to purchase.
Can I go back and edit an ad if I don't want to pay for it yet?
Published August 18th, 2025 by Clare Alviola
Yes. If your ad is unfinished and you don't want to submit and pay for it yet, you can go back to it at a later time by clicking the My Started Designs button on the left menu of the LINK home page. Click the Edit button beside the ad to continue working on it.
Are ad designs printed in all books?
Published August 18th, 2025 by Clare Alviola
Yes. Ads are assigned to a certain page/s of a yearbook project, therefore will be printed in all copies of the book.
My ad was not printed in the book, what can you do?
Published August 18th, 2025 by Clare Alviola
Our sincerest apologies for this. Please reach out to your school's account manager to determine the best resolution by calling 888-926-6571.
Can I cancel the ad that I paid for?
Published August 18th, 2025 by Clare Alviola
Yes, as long as the ad is not yet placed in the yearbook. Please reach out to our billing department at 888-926-6571, or email at billing@entourageyearbooks.com.
What are the dimensions of the ads?
Published July 29th, 2025 by Clare Alviola
Here are the several ad sizes that we offer: Full Page Ad - 8.5 x 11 inches Half Page Ad - 8.5 x 5.5 inches Quarter Page Ad - 4.25 x 5.5 inches Eighth Page Ad - 4.25 x 2.75 inches Booster Ad - 3 Lines of Text or about 90 characters Business Card Ad 2 x 3.5 inches
Can I design my ad in a different software?
Published August 15th, 2025 by Clare Alviola
Yes, you can design your ad using a different software as long as you follow the required size of the ad that you are purchasing. After creating your ad, please make sure to save it as a PDF file or a photo file (.JPG or .PNG), upload it and place it in the ad designer before proceeding with the check out process.
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